TS2log : Get started
Step 1 : Installation
Installing TS2log is an easy process. Just download it from the link we sent to you, run the Setup-TS2log.exe program and wait until the program asks you to reboot.
We recommend you to install Java prior to start the setup program. Java plugin is mandatory to benefit from our Web Access technology.
Files are decompressed and copied into the folder:
- C:\Program Files\TS2log folder (32-bit systems)
- C:\Program Files(x86)\TS2log folder (64-bit system).
The trial version is TS2log Gateway Edition and enables up to 5 concurrent users for a period of 15 days.
After the reboot, you will see 2 new icons on your Desktop:
Pre-requisites:
On Server side:
From Windows XP to W10 and from MS W2003 to MS W2016 the minimum required RAM memory is 4GB.
Please consult the TS2log product sheet to see the evolution of the RAM memory according to the number of users.
The operating system must be on the C drive. On Windows Server Environment (2003, 2008, 2012, 2016), please make sure that the TSE/RDS role and the TSE/RDS licensing role are not installed to prevent conflict with TS2log services.
It is mandatory to use a fixed private IP address and a fixed public IP address in case of external access. If your ISP (Internet Service Provider) did not provide you with a fixed public IP address, you need to subscribe to a free DNS account.
On Client side:
Microsoft workstation: Windows XP till W10 are supported.
A PDF Reader and Java should be installed on the users PCs.
Macintosh workstation: You can use any MAC RDP client, or TS2log HTML5 clients.
Linux Workstation: You can use Linux Rdesktop RDP client or TS2log HTML5 clients.
Step 2 : Creating users
After reboot, the TS2log host is almost ready to go. The first action will be to create users and the AdminTool will help you to do so.
Each user must have a logon AND a password.
Beware! When you create users of the box checked by default: "User must change password at next logon", your user will have to change his/her password each time. If you don't want it, uncheck this box and check the "Password never expires" or "User cannot change password".
- For Windows 10 Home users, the process to create users is different, since you will get this error message if you wish to create users with TS2log:
Open the Start menu and click on Settings, then on Accounts, select the 'Family and other Users' tab, and click on the 'add someone else to this PC' button:
On the 'How will this person sign in?' window, click on the 'I don't have this person sign-in information' line at the bottom. On the next window: 'Let's create your account', click on the 'Add a user without a Microsoft account' line at the bottom and finally, fill-in the required fields to create your user.
Step 3 : Select the most suitable client for your needs.
TS2log complies with Windows RDP protocol. So, any user can connect locally or remotely with a standard Remote Desktop Connection client (mstsc.exe) or any RDP compatible client. To fully benefit from the TS2log advanced features (Seamless client, RemoteApp, Universal Printer…) you can use a TS2log generated client or the TS2log Web Portal.
TS2log is a very flexible solution and offers multiple ways to open a session:
- Classic Remote Desktop Connection Client (mstsc.exe).
- Portable TS2log RDP client which allows to display a Windows Remote Desktop.
- TS2log Seamless client which will only display applications (no blue background desktop and no Start menu).
- MS RemoteAPP client which displays directly an application using the native MS RemoteApp mode.
- Windows client over the TS2log Web Portal.
- HTML5 client over the TS2log Web Portal.
These clients give the user the following experience:
With Classic Remote Desktop Connection Client (mstsc.exe)
- Connection: The connection is a very standard one. The Universal Printer is not supported with this type of connection.
- Display: Users will see their session within a Remote Desktop window (blue background). This desktop displays the content of the user’s desktop folder.
If the administrator has assigned specific applications with the AdminTool, only these applications will be displayed.
With TS2log RDP Client
This is a unique TS2log solution, it empowers local and remote users to connect using one single dedicated program.
It includes the connection program, the Universal Printing advanced feature, portability with high level of security while keeping it very simple for the users.
So, it is much more efficient than a classic Remote Desktop Connection.
With the Seamless TS2log Client (or RemoteApp one)
Remote applications will exactly look like any local application.
Instead of a classical Remote Desktop window with blue background, you will be free to switch between your local and remote applications without having to minimize a blue background Remote Desktop window.
If your TS2log server supports MS RemoteApp (W7 Enterprise/Integral, W2008 or W2012), you can use this solution.
Accessing your TS2log server from a remote location
In order to access your TS2log server from a remote location, you will have to create a port redirection rule of 3389/80/443 ports depending on your preferred connection method. You can change the RDP port by clicking on the "change the RDP port" tile of the server tab:
The 80/443 ports can be changed on the manage web servers tile. You will find more information about changing communication ports here.
Step 4 : Application publishing and Application Control
One of TS2log major benefit is the freedom to assign applications to user(s) or to a group of users using the AdminTool.
- If you assign one application to a user, he will only see this application.
- You also can assign him the TS2log Taskbar or the Floating Panel to display multiple applications, when using a Seamless Client.
- You can of course decide to publish a full Remote Desktop if you want to.
On this example, the administrator has assigned the user group "HUMAN RESOURCES" 2 applications: WORD 2010 et EXCEL 2010.